Android Accessibility - General Troubleshooting
Due to Android's focus on battery preservation, the accessibility feature may occasionally turn itself off on some Android devices. This issue is a known bug in the Android operating system, over which BlockSite unfortunately has no control.
This article provides general troubleshooting solutions. While the specific steps may differ depending on the device, the general steps remain the same.
Step 1: Check Battery Optimization
The first fix involves verifying if battery optimization is enabled.
This can be accomplished in two ways: either through "Settings" > "Battery" and disabling battery optimization or by navigating to "Settings," then "App Manager," and accessing the BlockSite app directly to disable any battery optimization settings.
Step 2: Disable Battery Saver
Next, ensure that the "battery saver" or "power saving mode" is turned off by following the same steps as above.
Step 3: Lock the App
If both battery optimization and battery saver are deactivated and the issue persists, investigate the task manager. Sometimes, the task manager closes BlockSite. To counteract this, lock the app, (sometimes it's also called "Keep open,") by following the below:
Launch the app and close the window. Then, reopen the window and tap on Blocksite's icon, selecting "Lock" or "Keep open."
Step 4: Enable Device Admnistration
Lastly, confirm if BlockSite has Device Administration privileges and activate them. Apps with these privileges remain in memory but may occasionally be disabled in the Accessibility settings. To check this, search for "device administration" in the settings and toggle the switch to enable it.
Comments
2 comments
For Step 4, BlockSite isn't available to activate Device Administration privileges.
(I'm on BlockSite Version 2.6.6.7492)
Actually, I was able to get this by enabling Uninstall Prevention.
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