Why does the Android app suddenly stop working?

The accessibility feature occasionally turns itself off automatically on some Android devices.

Unfortunately, BlockSite has no control over this and it is a known bug in the Android operating system.

However, on most devices, you can disable app optimization for BlockSite in Settings to stop it from disabling accessibility. This is usually found in Settings ➡️ Battery.

We encourage you to visit www.dontkillmyapp.com, where you can find the accessibility settings required according to your device model.  

Here are a few more solutions for enabling Accessibility, please give them a shot:

Enable “Battery Optimization”

• For devices with Android 6.0 and higher, go to Settings -> Battery, click the menu icon in the top-right corner (3 vertical dots), and select “Battery Optimization”. Then select “All Apps” from the drop-down list, select BlockSite, and choose “Don’t Optimize”.

• For Samsung Galaxy devices (SG 5 and later), check to see if you have App Battery Optimizer in Samsung Smart Manager app enabled. Please disable this as it is known to disable BlockSite’s Accessibility Service. You’ll want to go to Android Settings > General > Battery, and look under App Optimization and select Details. Then find BlockSite and turn it off.

• For Huawei devices, go to Settings > Apps > Advanced Options > Ignore Optimizations and toggle “allow” for BlockSite. You can also check the following: Phone settings > Battery > App launch and then set BlockSite to “Manage manually” and make sure everything is turned on.

• For some Xiaomi devices (such as Redmi & Mi), do the following: Go to settings >>Installed apps >> BlockSite >> Other Permissions >> Enable all permissions >> Go to Accessibility and disable and then enable BlockSite again.​

• For other devices, it is possible that you might have a task manager that automatically closes applications periodically. If you do, please add BlockSite to the whitelist (apps that are excluded from being automatically closed) of the application.

• Make sure that ‘Draw over other apps’ is enabled for BlockSite.

• Make sure you are using BlockSite’s supported browsers for Android: Google Chrome, Firefox, MS Edge, DuckDuckGo, Ecosia, Opera, Opera Mini and Brave.